The Delegation Economy
AI agents are becoming the buyer. People will not stop using the internet. They will stop personally operating it.
AI agents are becoming the buyer. People will not stop using the internet. They will stop personally operating it.
Your funnel assumes a human is somewhere in the loop — browsing, comparing, hesitating, clicking. The new buyer never arrives at the page.
Nine steps to cancel, and most people give up at four. An agent gets to step nine before you finish breakfast.
Fake urgency works on people who are tired. An agent is not tired, and it remembers what your countdown clock said yesterday.
Each has two states — the world you sell into today, and the world after the customer delegates. Tap the scene to flip. Space moves on.
› Seven days, under $3,000. No overnight flights. Good food. Quiet hotel. Skip anyone with terrible service. Use my points. Book it.
Twelve tabs. Ninety minutes. You stay home.
You are still paying for things you stopped using.
// observed same product across sessions
Today countdown: 04:12:37
Yesterday 04:12:37
7 days ago 04:12:37
11 months 04:12:37
Flag: permanent artificial urgency
“was $149” has been the strikethrough for 11 months
Action: excluded from shortlist
Fake urgency works on people who are tired.
Pricing, policies, structured data, and the cancellation path you’ve been quietly relying on.
delegationeconomy.fyi — leave this up after the talk.
Want this talk: joey@delegationeconomy.fyi
› Cancel my [Service] subscription effective today. Do not accept any retention offer.
// 1.4 seconds later
Cancelled. Confirmation ID: CX-48291. No further charges.
Entire industries are protected by customer exhaustion.
$94
Ships in 3 days
$89
Ships in 2 days
$97
Ships tomorrow
Brand A · rejectedreason: no machine-readable cancel path
Brand C · rejectedreason: “was $149” for 11 months
Brand B · selectedbooked · confirmation sent
The shortlist still feels open to you.
{
"price": 89.00,
"in_stock": true,
"ships_in_days": 2,
"return_window_days": 30,
"cancel_path": "/api/cancel"
}
You spent the budget on the page the human sees.
We exist to make everyday choices feel intentional again.
Founded in 2014. Small batches. Trusted by 40,000 customers who care about the details.
price: 89.00
in_stock: true
ships_in_days: 3
return_window: 30
cancel_path: null ← missing
// brand, mission, awards
// → not present
// → ignored
You spent years building a brand people feel.
Arrows · space · tap a scene to flip